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New Student Guide 2021

Resources To Bookmark

Updated by Riley Rogerson

After more than a year of virtual operations, resources for Georgetown University students are back up and running. While many are still navigating COVID-19 protocols and will offer both online and in-person services, they are all just a phone call away. Here are some resources you might want to bookmark. Check websites for the most updated information.

Academic Resource Center: 202-687-8354

  • Mission: The ARC provides resources for academic, student-athlete and disability support.
  • Hours: 8:30 a.m. to 5 p.m., Monday through Friday 
  • Location: Leavey Center 338
  • Contact: If you have questions about disability accommodations or student-athlete support, contact your assigned administrator via email. If you are a new student with questions about ARC services, email is recommended as the most efficient line of communication: [email protected]

Center for Multicultural Equity & Access (CMEA): 202-687-4054

  • Mission: CMEA enhances the education of students historically denied access to Georgetown because of race, ethnicity, national origin, socioeconomic status and other marginalized identities by providing a variety of intentional and culturally relevant programming, services and opportunities to foster student success inside and outside of the classroom. Resources include the Elizabeth Ash Velez Book Co-Op Library, book loan scholarships, counseling services, career counseling, low-cost printing, copying and faxing, programming advising and summer housing scholarships.
  • Hours: 9 a.m. to 5 p.m., Monday through Friday 
  • Location: Fifth Floor Leavey Center
  • Contact: [email protected]

Community Scholars Program (CSP)

  • Mission: “Managed by the Center for Multicultural Equity & Access, CSP provides enhanced educational opportunities for a multicultural cohort of first-generation college students. The program supports its students throughout their Georgetown careers with academic advising, mentoring and personal counseling, study groups, workshops and seminars.”
  • Location: Fifth Floor Leavey Center
  • Contact: [email protected]

Counseling and Psychiatric Services (CAPS): 202-687-6985

  • Mission: “Counseling and Psychiatric Services (CAPS) serves as the university’s primary mental health agency for its students and campus community. Our central mission is to collaborate directly with students to help them find ways in which to overcome difficulties that may interfere with the definition and accomplishment of their educational, personal, and career goals.”
  • Location: On the ground level and back side of Darnall Hall. 
  • Contact: 
    • After-hours urgent medical concerns: 202-687-6985. Ask for the CAPS clinician on call.
  • CAPS is a confidential resource for survivors of sexual assault. 

D.C. Rape Crisis Center hotline: 202-333-7273

  • Mission: “DCRCC is the oldest and the first rape crisis center in the country, and the only rape crisis center in the District of Columbia that has spent the past 46 years listening to the stories of survivors of sexual assault. In our 46th year, we are working to empower a culture of consent.”
  • Hours: 24/7
  • Contact: [email protected]
  • The DCRCC hotline is anonymous, and calls are confidential. 

Facilities Management: 202-687-3432

  • Mission: Facilities take care of campus infrastructure. You will most often be in touch with them if you have problems with your dorm room. 
  • Submit online requests any time through the work requestor. 
  • Hours: Monday through Friday: 7:30 a.m. to 11 p.m.; Saturday: 10 a.m. to 6 p.m.; Sunday: 7 a.m. to 5:30 p.m.
  • Location: Harbin Hall B-24 (entrance at field level)
  • Contact:
    • Emergency Facilities Service Requests: 202-687-3432
    • After-hours emergencies: Call the Georgetown University Police Department at 202-687-4343.

Georgetown Emergency Response Medical Service: 202-687-4357

  • Mission: “The Georgetown Emergency Response Medical Service (also known as GERMS or Georgetown EMS) is an all-volunteer, student-run emergency ambulance service. GERMS operates basic life support ambulances that serve Georgetown University and the broader Georgetown community.”
  • Hours: Fridays 8 p.m. to Saturdays 8 a.m. and Saturdays 8 p.m. to Sundays 8 a.m. starting Aug. 21
  • Contact: 

Georgetown Scholars Program: 202-687-7351

Georgetown University Police Department: 202-687-4343

  • Mission: “Georgetown University Police is committed to helping maintain a safe and secure environment on Georgetown University’s main campus.”
  • Hours: 24/7
  • Location: Village C, West Wing
  • Contact: [email protected]

Health Education Services: 202-687-8949

  • Mission: “HES seeks to empower students to take responsibility for decisions regarding their health as well as actively tries to increase community identification of students at risk. HES offers consultation, networking, and advocacy for primary prevention, risk reduction, and health promotion. We also provide confidential crisis response, referrals, and advocacy for concerns related to Sexual Assault, Relationship Violence & Stalking, Alcohol & Other Drugs, Sexual Health & Pregnancy, Eating Disturbances & Body Image, and Nutrition.”
  • All HES services are free of charge.
  • Hours: 10 a.m. to 5 p.m., Monday through Friday 
  • Location: 1437 37th St. NW, Poulton Hall, Suite 101
  • Contact: Email the appropriate staff member to make an appointment.
  • HES is a confidential resource for survivors of sexual assault. 

LGBTQ Resource Center: 202-687-3546

  • Mission: “The Lesbian, Gay, Bisexual, Transgender, Queer, and Questioning (LGBTQ) Resource Center provides education, programming, support services, and voice to Georgetown students, faculty, staff, and alumni of all sexual orientations and gender identities. We are committed to understanding sexual orientation and gender identity in the context of and as it intersects with race, religion, ethnicity, nationality, ability, socio-economic status, and culture.”
  • Location: 325 Leavey Center
  • Contact: [email protected]
  • The LGBTQ Resource Center is a semiconfidential resource for survivors of sexual assault. 

Office of Institutional Diversity, Equity & Affirmative Action (IDEAA): 202-687-4798

  • Mission: “The mission of the Office of Institutional Diversity, Equity & Affirmative Action is to promote a deep understanding and appreciation among the diverse members of the University community to result in justice and equality in educational, employment and contracting opportunities, as well as to lead efforts to create an inclusive academic and work environment.” 
  • Houses programs like Title IX. 
  • You can file a bias complaint on IDEAA’s website.

Online Sexual Misconduct Resource Center 

  • Mission: The online sexual misconduct center provides information about how to get help, how to help a friend, and how to better understand Georgetown’s sexual misconduct policy terms and definitions and the processes of reporting sexual misconduct.

Project Lighthouse 

  • Mission: Project Lighthouse GU is a peer-to-peer support service that allows Hoyas to anonymously voice their concerns to a sympathetic ear over a confidential online chatbox.
  • Hours: Available 7 p.m. to 1 a.m., nightly.
  • Contact: [email protected]

Residential Ministry: 202-687-4300

  • Mission: “Residential Ministers live in university residence halls and apartments to accompany and support students of all identities.”
  • Contact: [email protected]
  • Location: Residential ministers live in each dorm.
  • Campus Ministry staff are a semiconfidential resource for survivors of sexual assault. Ordained clergy acting in their pastoral roles are a confidential resource for survivors of sexual assault. 

Resources for Undergraduate Students lists resources for reporting sexual misconduct, including confidential counselors and semiconfidential and nonconfidential resources.

SafeRides: 202-784-7433

  • Mission: SafeRides provides safe transportation to and from campus and adjacent neighborhoods within defined boundaries for Georgetown students, faculty and staff who need transportation at night.
  • Hours: SafeRides service begins every evening at 8 p.m. The service is available until 2 a.m. Sunday through Wednesday and until 3 a.m. Thursday through Saturday.

Sexual Assault, Relationship Violence & Stalking Services 

  • Mission: “The Sexual Assault Response and Prevention Team has several clinicians whose area of expertise is working with and assisting survivors of interpersonal violence, including sexual assault, relationship violence and stalking. Services include resources for education, support, medical care and legal action.”
  • Contact: [email protected]
  • Jen Luettel Schweer is the associate director of Health Education Services and a confidential clinician with the Sexual Assault Response and Prevention Team who can provide confidential assistance to survivors. She can be reached at 202-687-0323 and [email protected]

Student Health Center: 202-687-2200 

  • Mission: “The Student Health Center (SHC) is staffed by primary care physicians and nurse practitioners with particular interest and experience in college health. We are dedicated to providing high quality health care to the students of Georgetown University.”
  • Fall Hours: 8 a.m. to 5 p.m., Monday through Friday
  • Location: 3800 Reservoir Road, NW, Ground Floor, Darnall Hall
  • Contact: 
    • After-hours emergencies: 202-444-7243 — indicate that you are a student and ask for the Student Health Center physician on call.
  • The Student Health Center is a confidential resource for survivors of sexual assault.

Women’s Center: 202-687-6359

  • Mission: “The Women’s Center supports and empowers students at Georgetown. Women are the majority of the student body, yet are often marginalized in the classroom and campus experiences. As a result, the Women’s Center seeks to center the experience of women and educate the entire campus about gender dynamics that impact campus culture. We seek to create a more equitable campus for a more expansive notion of gender and gender roles. We serve students of all gender identities.”
  • Hours: 9 a.m. to 5 p.m. Monday through Friday
  • Location: 327 Leavey Center 
  • Contact: [email protected]
  • Virtual services offered; see the Virtual Women’s Center for more details
  • The Women’s Center is a semiconfidential resource for survivors of sexual assault. 

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