New Student Guide 2022

Resources to Bookmark

Updated by Katie Hawkinson

The following is a comprehensive, though not exhaustive, list of safety, health and academic resources at Georgetown University that may be helpful to you during your time on the Hilltop.  I would encourage every single person on the Hilltop — first-year or not — to save this list and take advantage of the many resources we have on and off campus. Each resource listed contains a general overview of the services provided, as well as physical locations (if applicable) and contact information.


Resources for Undergraduate Students lists resources for reporting sexual misconduct, including confidential counselors and semiconfidential and nonconfidential resources.

Academic and Campus Life Resources

Academic Resource Center: 202-687-8354

  • Mission: “The ARC provides academic assistance, disability accommodations, and student-athlete support.”
  • Hours: 9 a.m. to 5 p.m., Monday through Friday
  • Location: Leavey Center 338
  • Contact: If you have questions about disability accommodations or student-athlete support, contact your assigned administrator via email. If you are a new student with questions about ARC services, email is recommended as the most efficient line of communication: [email protected]

Facilities Management: 202-687-3432

  • Mission: Facilities take care of campus infrastructure. You will most often be in touch with them if you have problems with your dorm room. 
  • Submit online requests any time through the work requestor. 
  • Hours: Monday through Saturday: 7 a.m. to 8 p.m.; Sunday: 8 a.m.-6 p.m.
  • Location: Harbin Hall B-24 (entrance at field level)
  • Contact:
    • Emergency Facilities Service Requests: 202-687-3432
    • After-hours emergencies: Call the Georgetown University Police Department at 202-687-4343.

Office of Student Financial Services: (202) 687-4547

  • The Office of Student Financial Services coordinates financial aid for undergraduate students. Visit their website to find your financial aid advisor, as well as their contact information.
  • Hours: 9 a.m. to 5 p.m., Monday through Friday
  • Location: Reiss Science Building, Suite 200 
  • Contact: [email protected]
  • Virtual services offered.

Student Employment Center: 202-687-4187

  • Mission: The Student Employment Center allows undergraduate and graduate students — both those with Federal Work Study Awards and those without — to search for jobs on- and off-campus. 
  • Hours: 9 a.m. to 5 p.m., Monday through Friday
  • Location: Suite 200, Reiss Science Building
  • Contact: [email protected]
  • Virtual services offered.

Community Resources

Center for Multicultural Equity & Access (CMEA): 202-687-4054

  • Mission: “CMEA enhances the education of students historically denied access to Georgetown because of race, ethnicity, national origin, socioeconomic status and other marginalized identities by providing a variety of intentional and culturally relevant programming, services and opportunities to foster student success inside and outside of the classroom.”
  • Hours: 9 a.m. to 5 p.m., Monday through Friday 
  • Location: Fifth Floor Leavey Center
  • Contact: [email protected]

Community Scholars Program (CSP)

  • Mission: “Managed by the Center for Multicultural Equity & Access, CSP provides enhanced educational opportunities for a multicultural cohort of first-generation college students. The program supports its students throughout their Georgetown careers with academic advising, mentoring and personal counseling, study groups, workshops and seminars.”
  • Location: Fifth Floor Leavey Center
  • Contact: [email protected]

Georgetown Scholars Program: 202-687-7351

Hoya Hub

  • Mission: “The Hoya Hub food pantry is a resource for any member of the Georgetown University community experiencing food insecurity. It is a pantry stocked with non-perishable food items, available to anyone who needs food on an immediate, emergency basis. No Hoya should go hungry; the Hoya Hub is a place to pick up nutritious food to cover short breaks or other unplanned gaps in access to meals.”
  • Any undergraduate or graduate student, staff or faculty member can access the Hoya Hub. The Hoya Hub access code form can be found here.
  • Location: Leavey Center 418
  • Contact: [email protected] (non-confidential); [email protected] (will connect you to a confidential resource).

H*yas for Choice

  • Mission: “H*yas for Choice (HFC) is the pro-choice, sex-positive, reproductive justice organization at Georgetown University. We are an anti-racist, queer-affirming organization working to provide direct sexual and reproductive health services and improve access to resources for people of all genders on Georgetown’s campus.”
  • H*yas for Choice serves as one of the only providers of contraceptives on campus, and has previously provided students with a variety of other resources, such as menstrual products and free Narcan training.
  • Contact: [email protected]

LGBTQ Resource Center: 202-687-3546

  • Mission: “The Lesbian, Gay, Bisexual, Transgender, Queer, and Questioning (LGBTQ) Resource Center provides education, programming, support services, and voice to Georgetown students, faculty, staff, and alumni of all sexual orientations and gender identities. We are committed to understanding sexual orientation and gender identity in the context of and as it intersects with race, religion, ethnicity, nationality, ability, socio-economic status, and culture.”
  • Location: Leavey Center 325
  • Contact: [email protected]
  • The LGBTQ Resource Center is a semiconfidential resource for survivors of sexual assault. 

Office of Institutional Diversity, Equity & Affirmative Action (IDEAA): 202-687-4798

  • Mission: “The mission of the Office of Institutional Diversity, Equity & Affirmative Action is to promote a deep understanding and appreciation among the diverse members of the University community to result in justice and equality in educational, employment and contracting opportunities, as well as to lead efforts to create an inclusive academic and work environment.” 
  • Houses programs like Title IX. 
  • You can file a bias complaint on IDEAA’s website.

Residential Ministry: 202-687-4300

  • Mission: “Together with the full-time Campus Ministry staff, Residential Ministers embody Georgetown’s commitment to cura personalis by caring deeply for the spiritual, emotional, and social needs of all students.”
  • Contact: [email protected]
  • Location: Residential ministers live in each dorm.
  • Campus Ministry staff are a semiconfidential resource for survivors of sexual assault. Ordained clergy acting in their pastoral roles are a confidential resource for survivors of sexual assault. 

Women’s Center: 202-687-6359

  • Mission: “The Women’s Center supports and empowers students at Georgetown. Women are the majority of the student body, yet are often marginalized in the classroom and campus experiences. As a result, the Women’s Center seeks to center the experience of women and educate the entire campus about gender dynamics that impact campus culture. We seek to create a more equitable campus for a more expansive notion of gender and gender roles. We serve students of all gender identities.”
  • Hours: 9 a.m. to 5 p.m., Monday through Friday
  • Location: Leavey Center 327
  • Contact: [email protected]
  • Virtual services offered; see the Virtual Women’s Center for more details
  • The Women’s Center is a semiconfidential resource for survivors of sexual assault.

Health and Safety Resources

Counseling and Psychiatric Services (CAPS): 202-687-6985

  • Mission: “Counseling and Psychiatric Services (CAPS) serves as the university’s primary mental health agency for its students and campus community. Our central mission is to collaborate directly with students to help them find ways in which to overcome difficulties that may interfere with the definition and accomplishment of their educational, personal, and career goals.”
  • Location: Darnall Hall, accessible through an exterior entrance on the second floor, upstairs from Epicurean. 
  • Contact: 
    • After-hours urgent medical concerns: 202-687-6985. Ask for the CAPS clinician on call.
  • CAPS can provide confidential counselling for survivors of sexual assault. 

D.C. Rape Crisis Center hotline: 202-333-7273

  • Mission: “DCRCC is the oldest and the first rape crisis center in the country, and the only rape crisis center in the District of Columbia that has spent the past 46 years listening to the stories of survivors of sexual assault. In our 46th year, we are working to empower a culture of consent.”
  • Hours: 24/7
  • Contact: [email protected]
  • The DCRCC hotline is anonymous, and calls are confidential. 

Georgetown Emergency Response Medical Service

  • Emergency line:  202-687-4357
  • Mission: “The Georgetown Emergency Response Medical Service (also known as GERMS or Georgetown EMS) is an all-volunteer, student-run emergency ambulance service. GERMS operates basic life support ambulances that serve Georgetown University and the broader Georgetown community.”
  • Beginning Aug. 18 2022, GERMS will resume 24/7 service.
  • Contact: 

Georgetown University Police Department: 202-687-4343

  • Mission: “Georgetown University Police is committed to helping maintain a safe and secure environment on Georgetown University’s main campus.”
  • Hours: 24/7
  • Location: Village C, West Wing, entrance at ground level across from Kehoe Field.
  • Contact: [email protected]

Health Education Services: 202-687-8949

  • Mission: “HES seeks to empower students to take responsibility for decisions regarding their health as well as actively tries to increase community identification of students at risk. HES offers consultation, networking, and advocacy for primary prevention, risk reduction, and health promotion. We also provide confidential crisis response, referrals, and advocacy for concerns related to Sexual Assault, Relationship Violence & Stalking, Alcohol & Other Drugs, Sexual Health & Pregnancy, Eating Disturbances & Body Image, and Nutrition.”
  • All HES services are free of charge.
  • HOURS: To be determined
  • Location: 1437 37th St. NW, Poulton Hall, Suite 101
  • Contact: Email the appropriate staff member to make an appointment.
  • HES is a confidential resource for survivors of sexual assault. 

SafeRides: 202-784-7433

  • Mission: SafeRides provides safe transportation to and from campus and adjacent neighborhoods within defined boundaries for Georgetown students, faculty and staff who need transportation at night.
  • Hours: SafeRides service begins every evening at 8 p.m. The service is available until 2 a.m. Sunday through Wednesday and until 3 a.m. Thursday through Saturday.

Sexual Assault, Relationship Violence & Stalking Services (SARP)

  • Mission: “The Sexual Assault Response and Prevention Team has several clinicians whose area of expertise is working with and assisting survivors of interpersonal violence, including sexual assault, relationship violence and stalking. Services include resources for education, support, medical care and legal action.”
  • Contact: [email protected]
  • The SARP team of counselors are a confidential resource for survivors of sexual assault.
  • Jen Luettel Schweer is the associate director of Health Education Services and a confidential clinician with the Sexual Assault Response and Prevention Team who can provide confidential assistance to survivors. She can be reached at 202-687-0323 and [email protected]

Student Health Center: 202-687-2200 

  • Mission: “The Student Health Center (SHC) is staffed by primary care physicians and nurse practitioners with particular interest and experience in college health. We are dedicated to providing high quality health care to the students of Georgetown University.”
  • Fall Hours: To be determined
  • Location: 3800 Reservoir Road, NW, Ground Floor, Darnall Hall
  • Contact: 
    • After-hours emergencies: 202-444-7243 — indicate that you are a student and ask for the Student Health Center physician on call.

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