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New Student Guide 2020

August 17, 2020

Hilltop Resources Go Virtual for Fall

As Georgetown University navigates a fully virtual learning experience, the resources typically available to Georgetown students in-person have also had to change course. The resources listed in alphabetical order here are continuing to adapt amid the COVID-19 pandemic, with some in-person services, some fully virtual services and some plans still being defined. Check websites for the most updated information.

  • Academic Resource Center: 202-687-8354
    • Available virtually
    • Includes resources for academic, student-athlete and disability support.
    • Hours are M-F: 9:00 a.m. – 5:00 p.m.
    • If you have questions about disability accommodations or student-athlete support, contact your assigned administrator via email. 
    • If you are a new student with questions about ARC services, email is recommended as the most efficient line of communication: [email protected]
  • Center for Multicultural Equity & Access: 202-687-4054
    • CMEA enhances the education of students historically denied access to Georgetown because of race, ethnicity, national origin, socioeconomic status and other marginalized identities by providing a variety of intentional and culturally relevant programming, services and opportunities to foster student success inside and outside of the classroom.
    • Resources include the Elizabeth Ash Velez Book Co-Op Library, book loan scholarships, counseling services, career counseling, low-cost printing, copying and faxing, programming advising and summer housing scholarships.
    • CMEA has also created a list of Black Lives Matter Resources.
    • Hours are M-F: 9:00 a.m. – 5:00 p.m.
    • [email protected]
  • Community Scholars Program
    • Virtual until in-person classes and activities resume on campus
    • Managed by the Center for Multicultural Equity & Access, CSP provides enhanced educational opportunities for a multicultural cohort of first-generation college students. The program supports its students throughout their Georgetown careers with academic advising, mentoring and personal counseling, study groups, workshops and seminars.
  • Counseling and Psychiatric Services: 202-687-6985
    • No in-person appointments; call to access virtual services
    • CAPS is waiving all fee-for-service charges during the COVID-19 pandemic.
    • CAPS will also be offering group therapy for students in some states where it is legally permissible to do so, as well as workshops for all students, regardless of where they are physically located. Groups and workshops will be announced on the CAPS website. 
    • After-hours urgent medical concerns: 202-444-7243  — Ask for the CAPS clinician on call.
    • After-hours mental health emergencies: 833-960-3006 — You will be connected through a page operating system to a trained behavioral specialist who will provide problem-solving support to help you manage your emergency.
    • CAPS is a confidential resource for survivors of sexual assault. 
  • COVID-19: If you are a member of the Georgetown community exhibiting symptoms of COVID-19, contact Georgetown’s chief public health officer via the COVID-19 Screening Form or the Medical Campus COVID-19 Screening Form.
  • D.C. Rape Crisis Center hotline: 202-333-7273
  • Facilities Management
    • Submit online requests any time through the work requestor 
    • Regular work hours are M-F: 7:30 a.m. – 11:00 p.m.; Saturday: 10:00 a.m. – 11:00 p.m.; Sunday 10:00 a.m. – 6:30 p.m.
    • Emergency Facilities Service Requests: 202-687-3432
    • After-hours emergencies: Call GU Police Department at 202-687-4343.
  • Georgetown Scholars Program: 202-687-7351
  • Georgetown University Police Department: 202-687-4343
    • 24 hours, 7 days a week
  • Health Education Services: 202-687-8949
    • Virtual services only
    • HES offers consultation, networking and advocacy for primary prevention, risk reduction and disease prevention. HES also provides assessment, treatment and/or referrals for students experiencing problems with substance abuse, eating disorders, sexual assault, relationship violence, stalking, pregnancy and general health. 
    • All HES services are free of charge.
    • HES is a confidential resource for survivors of sexual assault. 
  • LGBTQ Resource Center: 202-687-3546
    • Virtual services offered; see the Virtual LGBTQ Resource Center for more details.
    • The LGBTQ Resource Center provides education, programming, support services and a voice to Georgetown students, faculty, staff and graduates of all sexual orientations and gender identities.
    • Hours are M-F: 9:00 am – 5:00 pm
    • [email protected]
    • The LGBTQ Resource Center is a semi-confidential resource for survivors of sexual assault. 
  • Office of Institutional Diversity, Equity & Affirmative Action: 202-687-4798
    • IDEAA deals with discrimination and harassment, accomodations, employment equity and diversity, equity, and inclusion.
  • Online Sexual Misconduct Resource Center provides information about how to get help, how to help a friend, and how to better understand Georgetown’s sexual misconduct policy terms and definitions and the processes of reporting sexual misconduct.
  • Project Lighthouse 
    • Project Lighthouse GU is a peer-to-peer support service that allows Hoyas to anonymously voice their concerns to a sympathetic ear over a confidential online chatbox. 
    • Project Lighthouse has created a list of Black Lives Matter, COVID-19 and other resources.
    • Open 7 p.m. to 1 a.m. nightly
  • Residential Ministry: 202-687-4300
    • Residential ministers offer individual support and guidance, whether a student is developing new friendships, making career choices, exploring spirituality or working through personal struggles. They also provide opportunities for students to engage with social justice issues, foster personal health and wellness and build a community.
    • After-hours: 202-677-0361
    • [email protected]
    • Campus Ministry staff are a semi-confidential resource for survivors of sexual assault. Ordained clergy acting in their pastoral roles are a confidential resource for survivors of sexual assault. 
  • Resources for Undergraduate Students lists resources for reporting sexual misconduct, including confidential counselors and semi-confidential and nonconfidential resources.
  • SafeRides: 202-784-7433
    • SafeRides provides safe transportation to and from campus and adjacent neighborhoods within defined boundaries for Georgetown students, faculty and staff who need transportation at night.
    • SafeRides service begins every evening at 8 p.m. The service is available until 2 a.m. Sunday through Wednesday and until 3 a.m. Thursday through Saturday.
  • Sexual Assault, Relationship Violence and Stalking Services 
    • The Sexual Assault Response and Prevention Team has several clinicians whose area of expertise is working with and assisting survivors of interpersonal violence, including sexual assault, relationship violence and stalking. Services include resources for education, support, medical care and legal action.
    • Jen Luettel Schweer is the associate director of Health Education Services and a confidential clinician with the Sexual Assault Response and Prevention Team who can provide confidential assistance to survivors. She can be reached at 202-687-0323 and [email protected].
    • Confidential email address for sexual assault help: [email protected]
  • Student Health Center: 202-687-2200 
    • In-person and virtual services offered
    • Because of COVID-19, the Student Health Center is not accepting any walk-in appointments at either the main campus or the law center. 
    • If you need to make an appointment or speak with a nurse or provider, call or send a message through the patient portal.
    • If you are unable to reach a live person during business hours, leave a message and your call will be returned within an hour.
    • After-hours emergencies: 202-444-7243 — Indicate that you are a student and ask for the Student Health Center physician on call.
    • The Student Health Center is a confidential resource for survivors of sexual assault. 
  • Women’s Center: 202-687-4798
    • Virtual services offered; see the Virtual Women’s Center for more details
    • The Women’s Center provides resources, referrals and materials for women’s health and wellness topics, eating disorders, pregnancy tests, sexual health and gender-based violence and harassment. 
    • Located in 327 Leavey Center 
    • Schedule an appointment by emailing [email protected].
    • The Women’s Center is a semi-confidential resource for survivors of sexual assault. 

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